For race directors

Registrations, reports & finance

The Registrations page is your participant reporting system: filter anyone down to exactly who you need, choose the columns you care about, export precisely that, and save the whole setup as a one-click view. Charts and Finance read the same data.

The Registrations page

Click Registrations under People in your event's sidebar. Every finalized registration is listed, and the toolbar gives you the full reporting kit:

Search by name, email, bib number, phone, confirmation number, or registration ID.
Sub-event chips are multi-select — view your 5K alone, or 5K + Kids Run together.
Filters stack: registration date ranges, checked in or not, gender, age on race day, city/state, bib assigned, amount paid, donated, coupon used, giveaway picked, circle membership, emergency contact filled out, refunded — and any custom question answer ("Shirt size = Large"). Active filters appear as chips you can dismiss one by one.
Columns lets you show, hide, and reorder every column — contact details, financials, waiver signers, even one column per custom question.
Click any row for the full registration: address, emergency contact, answers, giveaways, signed waivers, payment breakdown, and the refund tools.
Repeat participant is a built-in column showing how many times each athlete has registered for this event across the years — a quick read on your returning runners. Open a registrant to see the exact editions ("3rd time · 2024, 2025, 2026").

The export IS the table

Export CSV downloads exactly the rows you've filtered and exactly the columns you're showing, in order. Want a shirt-order sheet? Show Name + Shirt size, filter to paid, export. No separate export setup exists.

Adding registrations yourself

Two buttons in the toolbar add people who never went through checkout — comped entries, race-day cash and check signups, elites, sponsors' entries, and anyone you took by hand.

Add registration opens a form with the same required fields a real registrant faces — address, emergency contact, date of birth, gender, your required questions and waivers. Anything you don't have, hit Waive next to it; the registration records exactly what was skipped so your roster stays honest.
Import CSV does the same thing in bulk, up to 2,000 rows at a time.

Start from Download template. It has a column for every field this event collects — including your required questions, race/ethnicity and giveaways when you use them — plus two filled-in example rows showing the exact format each column wants. Sub-event has to match one of your distance names, and Payment is either comped or offline.

Leave the example rows in if you like

Anything still named "Sample Registration" is skipped on import, and the dialog tells you how many it skipped. Delete them or type over them — either works.

Two money columns, and the difference matters: Amount is the entry fee they paid you offline, and Donation is money they gave for the cause on top. A donation counts toward your public fundraiser total on either payment type, so a comped entry who still handed over $20 gets that $20 on the thermometer. Put it in the wrong column and it lands in the wrong place on your Finance page.

Tick These are comped / charity entries — allow incomplete to import rows even when required fields are blank; each skipped field is recorded as waived. Leave it off and incomplete rows are skipped with a reason so you can fix them.

What an added registration does and doesn't do

It lands on your roster, counts toward capacity, feeds Finance and the fundraiser total, claims giveaway inventory, and can be checked in and given a bib like anyone else. It does not charge a card, send a confirmation email, or appear in that person's Run This account — you added them, so tell them yourself.

Saved views

The view menu (top-left of the toolbar) remembers whole report setups — filters, columns, sort, search, sub-events. Built-ins cover the everyday asks (All participants, Checked in, Not checked in, Donors, Refunded). Save your own ("Large shirts", "VIP list") and it's one click forever after — shared with your co-directors too.

Participant lists

Lists are hand-picked groups of people — Elite Athletes, Media, Previous Winners. Select rows with the checkboxes, hit Add to list, and manage everything under Lists (rename, remove people, export, delete). Someone can be on many lists. Lists pair naturally with the email builder when you're deciding who to write to.

Bulk actions

Selecting rows opens the action bar: add to a list, check in (or undo), or export just the selection. The header checkbox selects everyone matching the current filters, not just the visible page.

Past years (renew records)

After you Renew an event, the just-finished edition is filed away as a renew record. A year selector appears on Registrations, Charts, Finance, and Circles — pick a past edition to browse that year's participants, money, and answers exactly as they were. Past editions are read-only: browse, filter, and export freely, but check-in, bibs, and edits are locked, and refunds on past editions are handled by Run This (contact us and we'll take care of it). Changing your event's date never moves anyone between years — only Renew closes out an edition.

Charts and insights

The Charts and insights page turns your roster into pictures: a registration count tile, gender and age breakdowns (age is computed as of race day), race/ethnicity when your event collects it, and a registrations-per-day line drawn over your event-page views. The same year selector lets you study past editions.

Finance insights

The Finance insights page answers "how much did we make?" — net to your event, donations, fees paid by registrants, revenue by sub-event, coupon impact, and refunds. The year selector shows any past edition's books, read-only.

What you see is the registration snapshot

Everything an athlete entered is frozen onto the registration at the moment they paid. If they later edit their Run This profile, your roster still shows what was true when they registered.