Help & docs
For race directors
If you put on races, this is the toolkit. Create your event, take registrations, promote it, run race day, and renew year over year.
Setting up your event
Creating an event
Walk through the create-event flow — what you need to enter, what auto-generates, and what you can change later.
Page styles — Ticket & Overlap
Pick the visual layout for your event page. Two options, each best for a different style of event.
Info sections
The content tabs on your event page — Description plus Schedule, Parking, Awards, FAQ, and anything else runners need.
Sub-events and pricing
Add the distances or categories for your event, set prices or a price schedule, and configure capacity.
Registration questions
Built-in "How did you hear about us?" + Emergency Contact, plus unlimited custom questions scoped to specific sub-events.
Waivers
The built-in liability waiver plus your own — how athletes sign, what's recorded, and what carries over year to year.
Coupon codes
Percent, dollar, or free-entry codes — scope them to distances, cap uses, set expiry, and hand out links that apply the code automatically.
Giveaways & merch
Shirts, mugs, and merch — free or priced, sized or not, with inventory tracked automatically as people claim.
Course Studio
Draw your course maps — snap-to-roads routes per distance, aid stations and markers, elevation profiles, GPX import, and an interactive viewer with playback.
Publishing your event
Run through the go-live checklist and publish your draft so athletes can register.
People & groups
Adding co-directors
Invite teammates by email or username to help manage an event with you.
Volunteers
Create volunteer roles with capacities, codes, and shift times — people sign up on a public form and you manage the rosters.
Teams
Team sub-events for relays and corporate challenges — invite codes, captains, size and gender rules, a free-agent pool, and team fundraising.
Circles
Public social groups that span every distance — athletes create or join them at registration, and they can double as fundraising teams.
Heats
Split a sub-event into pace-grouped heats (track meets) or staggered start waves (road races), and assign athletes from the roster.
Waiting list
When a sub-event sells out, athletes can join a waitlist. Toggle lives in the Sub-events card; sidebar entry only appears when someone's actually waiting.
Money
Payouts
Per-event payout setup — simple bank-account payouts or your own Stripe account, with a designated payments manager controlling access.
Refunds & cancelling registrations
Give money back, cancel to free the spot, or both — with partial refunds, capacity and bib release, and a clear record for the athlete.
Setting up a fundraiser
Add a donation goal, customize preset amounts, control whether to show the thermometer publicly, and choose what counts toward it.
Sponsors & invoices
Track sponsors, show their logos on your event page and emails, and bill them with a shareable invoice link they can pay online.
Promotion & comms
Emails & the email builder
Design emails in a drag-and-drop studio, pick your audience, send a test, then send or schedule — with delivery stats on every send.
The event wall & announcements
Run your event's Community Wall, post official announcements athletes can't miss, moderate posts, and take questions directly.
Polls
Ask athletes a question on your event page — single or multi-choice, optional write-ins — and see exactly who answered what.
Advertising your event
Feature your event on the Run This homepage, have us run Meta ads, or email Run This athletes.
Director notifications
Get a push when someone registers, volunteers, or posts — and choose per event exactly what reaches your phone.
Race day
Bib assignments
Per-sub-event bib plans with multiple ranges, reserved bibs, 10 assignment rules, CSV import/export, and an idempotent auto-assign sweep.
Race-day check-in
Use the in-app check-in page on race day. Search by name or bib, mark people checked in, optionally scan a QR.
Timing & the stopwatch
Assign a professional timer to your event, or self-time it with the built-in stopwatch — no-login volunteer timing that syncs into Race Results.
Race results
Upload your timer's CSV per distance and heat, choose how each distance is ranked (time, laps, distance, points, or a custom metric), then publish.
Insights & operations
Registrations, reports & finance
See everyone who registered, export a CSV, explore demographic charts, and track revenue, fees, coupons, and donations.
Dashboard tools
The little things that make the dashboard fast — ⌘K search, a to-do board with templates, tips, the registrant heatmap, and your event QR.
Postponing & cancelling
Plans changed? Put a clear postponed or cancelled banner on your page, alert everyone committed automatically, and reverse it later.
Race series
Group related races under one banner — a shared public page, bundle discounts and curated packages, series co-directors, and a combined overview.
Renewing year over year
When this year's race is over, renew it for next year — keeping or resetting each piece of the configuration.
Claiming an outside event
Is one of the outside races in our catalog yours? Claim it, pass a quick review, and the page becomes yours to manage.

