Registering & your receipts

How registration works

Tap Register on an event page and walk a few short steps: signing in (if you aren't already), who's registering (you, plus any connected accounts), their details, circles & waivers, then checkout. Events with team sub-events add a team step — create a team or join one with its invite code. Your progress is saved in the tab as you go, so a refresh won't lose your work.

The price you see is the price you pay

Every total shown — on the sub-event picker, the sticky cart bar, and the Pay button — already includes the processing fee. There's no surprise added at the last step. The checkout breakdown itemizes registrations, any donation, and the processing fee before you pay.

• Free events are free. A $0 sub-event (or a 100%-off coupon) charges you nothing — no card needed, no fees.
• Coupons apply before fees, so the fee is computed on what you actually pay. Codes are shown in capitals and never contain spaces — the box takes care of that as you type, and capitalisation doesn’t affect whether a code works.
• Registering together saves a little — one cart pays the per-transaction processing flat fee once.
• If a price changes while your cart is open (early-bird windows roll over), checkout tells you the updated total before you pay — never after.

Registering a kid or family member (dependents)

A dependent is someone you register without them needing their own Run This account — usually a child. On the registration page's first step, tap Add a dependent, enter their name, date of birth, and gender once, and they're saved to your account: next time they appear as a one-tap tile beside your connected accounts. You can also manage dependents from Connected Accounts in your profile settings.

• Their details prefill each registration; your email and address fill in as the household contact.
• Only you can see a dependent's saved info — events receive just what's on each registration.
• Their race history and trophies build under your account, and the same one-spot-per-person rules apply to them.

Adding a donation

If the event runs a fundraiser, you can add a donation at checkout. The event receives 100% of the amount you choose; a small fee is added to your total.

Your confirmation & receipt

After paying you land on a confirmation page with your confirmation number, each registrant's event and bib number (when assigned at registration), the full payment breakdown, an add-to-calendar button, and a share button. That page is your receipt — you can return to it any time from the link in My Registrations.

My Registrations

Every race you're registered for lives at /registrations — including registrations a connected account (a parent or partner) bought for you. Each card shows the event, distance, date, bib, and confirmation number. It's also where you switch to a different distance when an event allows transfers.

If a payment fails

A declined card keeps you on the checkout step with the decline reason — your cart is untouched and you can try a different card immediately. You're never charged for a failed attempt, and a registration only exists once payment actually succeeds.